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6 Ways to Secure Your e-Commerce Store (Ready for the Holiday Season)

For on-line shops, the vacation season is a first-rate alternative to spice up gross sales and income. However, extra transactions imply extra buyer information coming by way of, which makes your e-commerce website a super goal for hackers.

Thankfully, you possibly can benefit from the peak purchasing season with out placing your clients in danger. By taking some easy steps now, you possibly can guarantee your e-commerce retailer runs easily and safely all through the vacation season.

In this text, we’ll share six methods to guard your on-line retailer. This contains stopping attackers from stealing buyer fee data, importing malicious code, and even hacking into your retailer and inflicting havoc by deleting your entire orders. Let’s get began!

Why it’s necessary to guard your on-line retailer in the course of the holidays

The vacation season is all the time a peak buying and selling time for a lot of e-commerce companies. However, all through 2020 the COVID-19 pandemic has pushed on-line gross sales to an all-time excessive. Heavyweights equivalent to Amazon reported record profits, and in June 2020 international retail e-commerce site visitors stood at a document 22 billion monthly visits.

With many COVID-19 restrictions nonetheless in place, consultants are predicting a record-breaking season for on-line retail. According to Deloitte, e-commerce vacation gross sales are estimated to reach $196 billion this yr.

As a accountable e-commerce enterprise, defending your website and your clients is all the time a prime precedence. However, this vacation season the stakes may very well be larger than ever. By taking the time to safe your website now, you possibly can present a secure surroundings to your clients whereas maximizing your earnings.

You may enhance your retailer’s resilience within the face of assaults designed to take it offline, significantly Distributed Denial of Service (DDoS) assaults. Outages are all the time unhealthy information for e-commerce websites, however they are often significantly disastrous throughout peak promoting durations.

For occasion, it’s estimated that Amazon lost up to $99 million in sales when its website went down throughout Prime Day 2018. By making your retailer extra immune to such assaults, you possibly can keep away from shedding out on the busiest vacation season but.

6 methods to safe your on-line retailer for the vacation season

During peak buying and selling instances, your on-line retailer can turn out to be a horny goal for hackers. Regardless of whether or not they wish to steal confidential buyer information, unfold malicious code to as many customers as doable, or just wreak havoc, listed below are six methods to maintain your e-commerce website secure.

1. Protect your WordPress dashboard

Your WordPress dashboard is the hub of your e-commerce enterprise. If a malicious third occasion manages to achieve entry to it, they might inflict some critical harm to your on-line retailer.

A malicious third occasion might change the worth of merchandise, delete gadgets out of your stock, or steal buyer fee data. This might lead to misplaced income and buyer belief, and doubtlessly even authorized motion.

Your admin password is your dashboard’s essential line of protection, however over 80 percent of breaches are linked to passwords. This means it’s very important you are taking steps to secure your WordPress login credentials by utilizing a protracted, complicated password that’s distinctive to your website.

If you reuse your WordPress admin password, a knowledge breach at a totally unrelated website or service might put your e-commerce enterprise in danger. We noticed this not too long ago when 44 million Microsoft accounts had been compromised resulting from password reuse.

You can create a protracted, complicated password utilizing a software equivalent to LastPass. You may use LastPass to retailer your passwords. This is a useful resolution in case you’re nervous about remembering a listing of complicated, distinctive credentials for all of your accounts.

2. Activate Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) is a complicated safety system. After activating it, customers should confirm their identities in a minimum of two methods earlier than they will entry your e-commerce dashboard, even when they’ve the right login credentials. Often this takes the type of a code despatched through electronic mail or push notification.

2FA is utilized by many family names, with Microsoft recommending MFA to all its clients. Speaking about the benefits of MFA, Alex Weinert, Group Program Manager for Identity Security and Protection at Microsoft, mentioned, “Based on our studies, your account is more than 99.9 percent less likely to be compromised if you use MFA.”

You can shield your on-line retailer towards 99.9 p.c of password-based assaults utilizing free cellular apps equivalent to Google Authenticator. By linking it to your WordPress website with the assistance of a plugin, you possibly can hold malicious third events out of your e-commerce retailer, even when they crack your password.

3. Protect your retailer with Jetpack

Described as the final word software for WordPress, Jetpack is a well-liked plugin that gives various helpful security measures, together with safety towards brute drive assaults:

The popular Jetpack WordPress plugin.

Brute drive assaults contain hackers making an attempt totally different login credentials till they discover a mixture that works. They could even publish your data on-line for others to make use of in their very own assaults.

Many hackers automate their brute drive assaults utilizing bots. This means they will simply check your e-commerce dashboard with a whole bunch and even 1000’s of passwords inside a brief span of time.

On common, Jetpack automatically blocks 5,193 brute force attacks over a website’s lifetime by filtering out site visitors from malicious IP addresses. If you created your retailer utilizing WooCommerce, it ought to have prompted you to activate Jetpack as a part of its preliminary configuration. You may set up it from the Plugins > Add New display screen in your dashboard.

4. Monitor your e-commerce retailer for downtime

To maximize your income, it’s necessary your website experiences zero interruptions all through the vacation season. Unexpected downtime is unhealthy for enterprise, however it will probably additionally point out that your e-commerce retailer is underneath assault. For instance, brute drive and DDoS assaults usually knock web sites offline.

It’s unattainable to manually monitor your e-commerce retailer 24/7, particularly throughout peak purchasing durations. However, you possibly can’t danger shedding gross sales resulting from sudden downtime you don’t learn about.

You can monitor your website for downtime utilizing a software equivalent to ManageWP’s Uptime Monitor. It will ping your website primarily based on a schedule, starting from as soon as each quarter-hour to as soon as each single minute:

ManageWP's uptime monitor.

If your website doesn’t reply, Uptime Monitor will notify you through electronic mail, Slack, or SMS (primarily based in your preferences). You can then take the steps essential to resolve the problem, get your retailer again on-line, and proceed producing vacation income.

5. Use plugins and themes safely

Plugins and themes are very important for creating an internet retailer that appears and features precisely as you need. However, they will additionally make your e-commerce website susceptible. In 2019, 97.2 percent of WordPress vulnerabilities had been associated to plugins.

To use plugins and themes safely, it’s necessary to solely download them from respected sources. It’s good to pay cautious consideration to consumer critiques as nicely, significantly the latest ones.

Themes and plugins additionally add code to your website, which hackers might doubtlessly exploit. To reduce the danger, it’s necessary to delete any themes or plugins that you just not require.

According to WPBeginner, 86 percent of sites are hacked resulting from an outdated plugin, theme, or WordPress model. To guarantee your themes and plugins are all the time updated, we advocate installing new versions automatically.

With ManageWP’s Safe Updates, you possibly can replace all of your website parts with out having to fret about downtime in the course of the busiest time of the yr:Scheduling automatic updates for your e-commerce store.

If an issue does happen, ManageWP will roll again the adjustments mechanically. This ensures you possibly can hold your themes and plugins up-to-date with out risking errors or different conflicts.

6. Install a Secure Sockers Layer (SSL) certificates

As a profitable e-commerce retailer, you’ll frequently transmit delicate buyer fee data. To assist guard your clients towards fraud, it’s very important you shield their credit score, debit, and financial institution particulars with a Secure Sockets Layer (SSL) certificates.

By putting in an SSL certificates in your WordPress website, you possibly can encrypt all delicate information and consumer exercise, together with transactions. This is necessary from a authorized perspective, however it additionally makes your website seem extra reliable.

Many fashionable browsers point out whether or not a website makes use of an SSL certificates by displaying a padlock within the handle bar:

An SSL certificate in the Chrome address bar.

If a possible buyer spots this padlock, they’ll be extra prone to really feel comfy sharing delicate data along with your retailer, together with fee particulars.

There can be evidence to suggest that Google could use the presence of an SSL certificates as a rating issue. This might earn you an extra Search Engine Optimization (website positioning) increase and assist drive much more vacation site visitors to your e-commerce retailer.


The vacation season is a peak buying and selling time for e-commerce shops, however it additionally means plenty of alternatives for digital thieves. If you’re going to maintain your clients and your retailer secure, it’s necessary to organize for the festive season.

When it involves securing your retailer, bear the next in thoughts:

  • Protect your WordPress dashboard with a robust, complicated, and distinctive password.
  • Activate 2FA for extra safety.
  • Enable the Jetpack plugin for brute drive assault safety.
  • Monitor your e-commerce retailer for downtime utilizing Uptime Monitor.
  • Use plugins and themes safely.
  • Install an SSL certificates.

Do you may have any questions on securing your on-line retailer? Ask away within the feedback part under!

Featured Image Credit: Unsplash.

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